Delivery location capabilities affect pricing
5. For large deliveries, tell us if yours is a commercial location, and whether or not you have a loading dock and/or forklifts available. Each of these details can help us control costs for you.
We understand Packaging
6. Our products are packaged exceptionally well, and we insure your shipments. If there is a damage problem, this is our problem, not yours. We have never lost a shipment, shipments are rarely delayed and where there has been damage, we work very quickly to get a new item sent to you, assist you with repairs for minor damage (dents), or possibly discount your item, as you prefer. We package so well that there is rarely damage, but we make sure our customers are well cared for.
We don’t deliver it ourselves
7. Each customer has slightly different needs. When requesting a quote, variables such as being on an island, rural areas, severe winters, small doorways, and other situations can affect delivery dates and prices. If one of these or other potential situations you know exist, please inform us as soon as possible so that our time and price quote reflects contingencies.